Consultation
Reliability Retainer
Monthly office hours and scheduled check-ins for teams that want a steady external review of ETL health and backlog prioritization.
Typical duration: Month-to-month after an initial 60-day commitment
Delivery: Remote office hours; quarterly on-site option in Kaohsiung
Pricing basis: Monthly retainer based on reserved hours
Who it is for
Lean data teams that cannot staff a dedicated reliability role but still need someone who already knows their pipelines when the next brittle feed appears.
What is included
- Reserved monthly hours for pairing and reviews
- One scheduled health check on agreed critical jobs
- Async review of proposed job changes within the reserved bank
What is excluded
- Unlimited on-call pager duty
- Guaranteed same-hour response outside reserved windows
Next step
Ask for a retainer outline via contact; we match hours to pipeline criticality, not a one-size package.